Starting a call center is a complex, time-consuming, and expensive task. The steps to do so vary depending on rather you plan to be an in-house or outsourcing call center. Similarly, the equipment that you need is different for an inbound center than it is for an outbound center.
Call center is an answering service is a business service that answers its customer’s telephone calls and dispatches messages according to their protocols. Specialty Answering Service is capable of doing this type of basic telephone answering service and much more. We are available 24 hours a day to provide inbound & outbound call center services, order taking, customer service, help desk, registration, appointment setting, voicemail, virtual office services, and provide IVR services.