Information Technology (IT) outsourcing is a recent trend in the IT industry these days. A company that outsources IT is primarily involved in the outsourcing of KPO and BPO outsourcing services. The outsource IT company offers one stop solution to its clients by providing various IT Enabled Services (ITES) in a variety of domains.
Due to huge cost effectiveness and quality project delivery, most of the big names in the world IT scenario are getting their major projects outsourced to software and IT companies from countries, such as India and China.
Companies that outsource IT operate and channelize their business from India and China because of the availability of efficient, skilled, and fluent English speaking work force. These professionals from low cost destinations, such as India and China, are expert in a variety of key responsibility areas, which serve as an ultimate reason to outsource their IT by the IT outsourcing companies.
A company that outsources IT ensures better quality, time bound project delivery, and cost effective services to its clients through its associate companies located in different parts of the world.
Various industries and business sectors that the company that outsource IT services include, Ad Design, 3D Graphics, Animation and Multimedia, Financial and Accounting Services, Business Consulting, CAD and CAM, Business Process Outsourcing, Content Management Services, Enterprise Resource Planning, HR Services, Internet Marketing, Legal Process Outsourcing, Medical Process Outsourcing, Knowledge Process outsourcing, Search Engine Optimization (SEO), Internet Marketing, and Software Development.
Companies that outsource IT are investing good amount of their revenue on training and skill development of the professionals. Companies that outsource IT in the USA and Europe are much employee focused and they emphasize on integrating modern and competitive technologies and process. This enables the employees to serve for these IT outsourcing companies better and deliver good result to them.
Outsource of IT is often characterised as having 3 distinct phases:
The customer transfers the existing service to the service outsourced IT provider ;
The services are provided by the service outsourced ITprovider;
Termination/expiry, which may involve either:
India, for the past couple of years has been recognized as the hottest destination choosing to outsource IT from all over the world. With many skilled and experienced work forces, who can understand of the technology and the process better, India has proved its capability of successfully handling all the major activities of the companies that outsource IT.
More firms, such as Nokia Siemens Networks B.V., are looking to outsource IT application management and maintenance as a cost-saving measure.
Telecom giant Nokia Siemens Networks B.V. recently signed a three-year IT application management services agreement with consulting and outsourcing firm Accenture PLC. Under the terms of the agreement, Accenture will manage applications related to Nokia's human resources and finance and control functions, as well as Nokia's corporate-wide tools and platforms. IT application management around these functions was previously outsourced among a number of vendors.
Nokia Siemens CIO Manfred Immitzer said that outsourcing IT management services include maintenance, monitoring and enhancements for Nokia Siemens' systems.