This is the most critical aspect of having to outsource IT, which you should consider twice over before you begin to outsource your IT. Choose a UK-registered outsourcing partner, because using a specialist firm enables you to have better control of jobs. Here are some benefits:
a) The communication gap is eliminated and quality issues can be addressed to an optimum level
b) You enter into a contract with a UK company which obviates the need to chase people in a foreign land
You want to find an outsourced IT partner who will ask questions and examines your existing structures and business model. You want someone who is going to offer solutions that are specifically geared towards all your IT needs and not just offer some generic solutions. A reputable company will also have established relationships with key suppliers, such as, Microsoft, Citrix and Cisco.