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Outsourcing Companies - Three Major Areas

 

How Do You Compare?
Outsourcing companies
on our network told us areas that they were currently outsourcing, and what they were considering outsourcing in the near future. Sixty percent of the executives were senior executives. Almost every industry was represented, from advertising and brewing through government and healthcare to manufacturing and utilities. The companies ranged from small (under 499 employees) to very large (over 10,000 employees).

 

outsourcing-companies-pie-chart

Information Technology
This is the fastest growing area for outsourcing today.
Companies are currently outsourcing:

  • Systems maintenance/repair
  • Companies training
  • Applications development
  • Consulting and reengineering
  • Mainframe data centers

Companies are considering outsourcing:

  • client/server
  • networks
  • desktop systems
  • end-user support
  • full I/T outsourcing

Operations
Administration
Companies are currently outsourcing:

  • printing and reprographics
  • mailroom
  • consulting and training

Companies are considering outsourcing:

  • records management
  • administrative information systems
  • supply/inventory
  • printing and reprographics

 

  • Customer Service
    Companies are currently outsourcing:

    • field service
    • field service dispatch
    • telephone customer support

    Companies are considering outsourcing:

    • customer service information systems
    • field service dispatch
    • telephone customer support

     

Finance
Companies are currently outsourcing:

  • payroll processing
  • purchasing
  • transaction processing
  • general accounting

Companies are considering outsourcing:

  • payroll processing
  • taxes


Human Resources

Companies are currently outsourcing:

  • relocation
  • workers' compensation
  • recruiting/staffing

Companies are considering outsourcing:

  • consulting and training
  • human resource information systems

Real Estate & Physical Plants
Companies are currently outsourcing:

  • Food and cafeteria services
  • facilities maintenance
  • security

Companies are considering outsourcing:

  • facilities management
  • facilities maintenance
  • facilities information systems


Sales and Marketing

Companies are currently outsourcing:

  • direct mail
  • advertising
  • telemarketing

Companies are considering outsourcing:

  • reservation and sales operations
  • field sales

Logistics
For all companies that requires high level distribution or transportation, outsourcing these functions can show immediate and dramatic return on investment.
Distribution
Companies are currently outsourcing:

  • freight audit
  • consulting and training
  • freight brokering
  • leasing

Companies are considering outsourcing:

  • warehousing
  • distribution and logistics
  • information systems
  • operations


Transportation

Companies are currently outsourcing:

  • fleet management
  • fleet operations
  • fleet maintenance

Companies are considering outsourcing:

  • fleet management
  • fleet operations
  • fleet maintenance

 

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Outsourcing Comaines - Top 10 Drivers Behind Today’s Outsourcing Decisions...Read More

What Do Outsourcing Companies Do?...Read More


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