Outsource Outbound Call centers

An outbound call centers is a call centers where telephone agents or telemarketers only make outgoing phone calls for a company or organisation. Outbound call centers agents typically are selling products and services or making appointments.

An outbound call centers may be a traditional call centers or a virtual call centers. In a biting cold economy like today’s you got to find out efficient ways to be braced against difficult times. Cost becomes the most important concern and quality is something you would not want to compromise on. This is when the relevance of call centers outsourcing is at its peak. Deploy your outbound call centers services to an offshore centre and see your profits grow.

Outsourcing to India, we serve our customers with top-notch outbound call centers services and our proficiency has earned our global clientele. We follow a proven result oriented process with guaranteed value for money. And it’s not just about money our outbound BPO services have functioned as extensions of our customer companies and produced remarkable results.

Outbound Call centers Services

Outbound call centers services pertain to activities where agents place calls to potential customers with the intention of selling products or services to the individual.

Call centers offer the following outbound services:

1. Sales, cross sells and up sells
Cross selling is the practice of suggesting related products or services to your customer who is making a purchase. Up selling is a sales technique whereby your customers are persuaded (at the point of sale) to add to their order an item they did not originally intend to purchase, or to order an upgrade.

2. Lead Generation / Completion
Lead Generation refers to the creation or generation of prospective consumer interest or inquiry into your products or services. It is associated with a marketing activity targeted at generating sales opportunities for your company's sales force.

3. Appointment setting
An extremely effective marketing tool for mortgage brokers, financial planners, insurance agents, contractors, and service oriented businesses.
4. Surveys
A tool utilized by social scientists, marketing researchers, pollsters, and statisticians, surveys establish the numbers and proportions involving your products, and measures public opinion on new products or services.

5. Market Research
The process of systematically gathering, recording and analyzing data about your customers, your competitors and your product's niche. Market research is essential for creating most business plans, launching new products and services, fine tuning existing ones, expanding into new markets, etc.

Your benefits in outsourcing outbound BPO services

You can save a huge 60% on operating costs, making a huge difference to your budget
You get a dedicated team of outbound call centers agents who work on a 24x7x365 basis
All calls are monitored and recorded for your references
The quality of the calls are ensured by our managers and you can review the same on a real-time basis
Rigorous trainings are organized to make sure that our outbound employees are well versed in meeting your goals

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