In terms of software requirements you are more than welcome to provide any software you wish your employee to work with.
To work for your from our offices, your employee will be fully equipped:
- Their own desk
- Their own Dell laptop
- Printer and scanner
- Commonly used software
- Peripherals such as webcam, headset etc
- Broadband internet connection
- Power generators for uninterrupted electricity supply avoiding cut-outs
- Air conditioning at all times
We do not provide CVs or candidates for interview and selection by our clients. But rather, taken from the clients requirements obtained during the consultation process, we assign the best fit candidate to the client. If anyhow the candidate is unable to perform to your expectations (very rare) we can change the candidate for you. We are usually very accurate with this. All candidates are our own employees who work for us on internal projects whilst unassigned to a client.
Not all employment markets are the same, due to the cultural differences, language complexity and various other reasons, most employers are not suited to selecting a candidate properly from our offshore offices.
You can rest assured we hire capable individuals as they go through a rigorous 3 stage interview process held personally by our founder who is an ex-Accenture Consultant. We believe in hiring the best available candidates in the job market we operate in, for our own organisation and for our clients.
Just like have a standard employee in your office sick leave is one of those issues employers have to put up with. You can decide how many days sick leave you want to allow, it is totally your discretion. We would suggest making this clear with your new employee so they know where they stand. However, you will find, our employees hardly take sick leave, so you shouldn’t have any difficulties with this.
If an employee is taking excessive sick leave, suggesting they may be abusing the system and taking pay whilst being sick, we are sure to notice this as they are monitored on a daily basis.
With regards to holidays, as the employees are in another country, there is a slight overlap in terms of UK public holidays and their local country national holidays.
Your Consultant will email a holiday schedule for your perusal. Again just as having standard employees, your are obliged to allow mandatory holidays off for your outsourced employee.
Absolutely. There are only 2 bits of small paperwork that your Consultant needs to do with you. We have made the setup process as easy and hassle free for our clients as possible, where we do all the form filling and you only do the signing.
Absolutely. There are only 2 bits of small paperwork that your Consultant needs to do with you. We have made the setup process as easy and hassle free for our clients as possible, where we do all the form filling and you only do the signing.
With all our clients, we provide the manpower for them to get their work done.
You manage your employees as and how you wish, after all you are paying their salary (providing the task sets are within their skill set).
You communicate with them via email and skype, provide remote training where need be, have conference meetings etc as required. A Consultant will be your point of contact for any ongoing help you may require for example working out ways to improve performance from your employee, monitoring etc.
As the ‘effective employer’ you are obliged to permit regular breaks for tea and lunch, this also ensure you are getting consistent performance, as you know, breaks are important during work.
24. Will the employee will be able to comunicate with myself and current staff?
Yes. They are fully equipped to work with you. You will communicate with your employee largely via skype IM and email. You are also able to do voice calls over skype. However we encourage the use of email predominantly as this ensures a record of communication is maintained, in the unlikely event that something should go wrong.
Absolutely. Your employee is solely assigned to you, working under your management. We do not allow sharing of employees between clients on a part time basis.
Absolutely. Our employees work from our offshore offices, we provide all the infrastructure, and equip your employee fully to work for you.
For every 6 months that you employ an employee, your billing will increase by 5% per employee. This gives him a goal to look forward to and helps retention. Generally an employee's salary increases 10% yearly. This also ensures we maintain employee salaries in line with the employment market to remain competitive as an employer.re offices, we provide all the infrastructure, and equip your employee fully to work for you.
All employees are supervised by an assigned Manager and or your Consultant. You will be given direct access to them at all times, and any problems you may have can be directly forwarded to their attention.
All employees hired by Staff India go through a rigorous screening process, in which we conduct very thorough personal background and employment history checks. We do not hire employees with a history of tardiness, unreliability, or non-attendance. We do in house tests to make sure that we are doing every possible to have the right employee. Your Consultant will aim to understand your requirements in details and allocate a suitable employee.
You can ask your employee to email you a daily status report in any form you want. These may include text files of daily report sheets, visual updates (sometimes known as "before and after" images), Web 2.0 docs or other updates that you may require.
Every employee must give 30 days written notice if they decide to resign, this should be enough time to replace a new employee and do the proper training and turnover. The average turnover can be done in less than 15 days, and it will not cost you extra.
We recommend we employee a Team Leader for every 4-5 employees you hire. This will make your management process easier as well as have a single point of contact for delegating tasks, ensuring objectives and targets are met etc.
Although we have systems to prevent this as much as possible, in the event this where to occur, our Local Managers will address any concerns with the employee and ensure to resume your normal course of business.
We only accept BACS or CHAPS transfer to our UK bank account. For clients outside the UK we can also accept Paypal payments.
We will do everything to support you setting up your outsourced virtual employees.
The setup for this will depend on whether you want to make just outbound calls, or receive inbound calls as well.
Skype has a very cost effective solution that we propose our clients use.
In summary this is how Skype solution works:
You can learn more about skype solution here: http://www.skype.com/intl/en-gb/prices/pay-monthly/uk-unlimited-calling-plans/?intcmp=ch1-subs-ukpromo
European languages speakers, other than English are not widely available in our current employment market. However we will endeavour to meet this requirement should a client need.
The salary payments are your final payments, no hidden costs, not extras, no tax, no insurance contribution, nothing.
All staff salary payments need to be paid monthly on the 1st of every month. This allows us enough time to ensure salaries are received by the outsourced staff abroad by the end of the month.
Salaries need to be paid 1 month in advance to our UK bank account via BACS or Standing Order. We do not take credit or debit cards. If you are starting on a date other than the 1st of the month, your first month will be billed at full rate, and your second month will be billed at pro-rota rate to minus the days you missed on the first month.
We provide all the infrastructure and facilities for your employee to work, you need not worry about anything. You can read more about this here: www.staff-india.com/how-to-outsource-jobs.html
Simple, just fill out the online form and we will do the rest. Click below.
This is a bold promise, and we stick by it, because we are confident we can make this work for you.
If for any reason, your Virtual Employee is unable to fulfil his or her duties with you to a reasonable standard, just let us know in the first 30 days and you will get a Full Refund, or we will change your Virtual Employee for someone more suitable.