The Indian outsourcing market has seen a huge
leap in the recent years with more and more companies
making India their offshore outsourcing destination.
The competition for a share in the offshore outsourcing
market is heating up with most nations stepping up
efforts to attract companies; but in the midst of
all this India still seems to maintain its unique
lure.
India offshore outsourcing has the advantage
of cheap, computer literate, English speaking manpower
in more than enough numbers in comparison to other
nations. Indian outsourcing destinations like Bangalore,
Chennai, Pune, Mumbai, Delhi and Kolkota are developing
with lots of money being invested in revamping the
infrastructure in terms of power, road and communications.
India also has the expertise of quality certified
software firms and outsourcing suppliers that not
many countries can boast of. So as of now, India
seems to hold its position as the leader in outsourcing
service market.
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India has been a pioneer in providing outsourcing
solutions and has been providing a range of
outsourcing services to countries across the
globe. Today, India can be called as the world’s
outsourcing hub. Outsourcing to India can help
your organization benefit from cost-effective
services, high-quality services, reduced operating
costs, greater flexibility and faster-time-to-market
amongst others. These are just a few reasons
why companies outsource to India. Another reason
why outsourcing to India makes good business
sense is because India has high-end technology
and best-of-breed infrastructure. India has
now become the world’s most preferred
outsourcing location. India is also the global
hub for software enabled services and software
development.
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The BPO boom has
helped developing countries like India in a major
way by creating quality job opportunities in turn
benefiting the Indian economy. So what is it that
makes Bpo India stand out in the crowd?
The Indian Edge
India in the recent years has shown huge
developments in the areas of communication,
power and software developments. India exports
software to 95 different countries and stands
second in the world as far as software exports
are concerned. In addition India has ISO
9000, CMM quality certified software firms
that have a reputation of providing quality
services. India stands out of the rest in
terms of better IT and technological infrastructure,
low cost, skilled manpower that is readily
available, friendly taxation and other laws,
a stable government, a fast paced economy
and quality certified software firms.
Where in India?
IT city Bangalore seems to be a hot destination
for BPOs swiftly followed by similar technologically
advanced cities like Chennai, Hyderabad,
Mumbai, Delhi, Kolkata and Pune. All these
cities in India are technologically advanced
and have a good infrastructure with almost
278 quality certified BPO vendors |
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Improving situations
India as a major outsourcing destination mainly
handles low value added, activity related back
office services such as data entry, call center,
tele-calling, tele-marketing and so on; but
the situation seems to be improving every day
with companies moving up the value chain by
entering knowledge services.
Companies such as Office Tiger and WNS Global
are already moving in this direction with both
companies setting up knowledge service divisions.
This coupled with advancement in communication
facilities and improving infrastructure is
enabling India to enter into the high end services
providing sector that will strengthen even
further in the years to come enabling global
players to outsource high end service based
jobs to India. |
1. Cost-effective services
The numero uno reason why global organizations outsource
to India is because India offers cost-effective services.
Outsourcing to India can help you save more than
half of your operating costs! India has a large,
educated, trained and technically skilled manpower
and this number only keeps growing every year. Unlike
the west, where technical talent is rare, India has
a large pool of highly-skilled professionals. Having
a large technically skilled manpower has enabled
India to provide cost-effective services without
compromising on quality. Outsourcing to India, can
help you save on your operating costs, while increasing
your productivity, quality and efficiency. |
4. India’s stable government
India has celebrated more than 60 years of democracy
and has one of the world’s most stable governments.
Building up the IT sector has been a top priority
for the Indian government. India has a ministry of
information technology that quickly approves the
implementation of IT projects and streamlines regulatory
processes. The Indian government has even released
a bill termed as the “IT act 2000” India
has been rated to have the most excellent investment
potential in the coming years. The Indian government
has given complete support to the IT and ITES industry
in India. With ample support from the government,
Indians have been able to build high-tech IT parks
which has the best in technology and infrastructure.
The Indian government has even permitted 100% foreign
equity. India’s fast growing economy has been
yet another reason why companies are outsourcing
to India.
5. The Indian Advantage
Cost-effective services are one of the primary advantages
that India offers, but it is not the only advantage
of outsourcing to India. Outsourcing to India can
give you access to professional and skilled outsourcing
solutions within a fast turnaround time. By outsourcing
to India, your organization can concentrate on core
business activities and save on time, effort, manpower
and infrastructure. More than 20 Indian software
companies have achieved the prestigious SEI-CMM level.
India also has the highest number of ISO-9000 software
organizations. Outsource to India and give your organization
a competitive advantage. |