The key to successfully outsourcing of your
projects lies in your choice of an experienced
outsourcing service provider who can satisfy
the critical business and technical criteria
that match your expectations.
IDS Logic is such a company with a global clientele
that is spread across a number of countries
including the USA, Europe, UK, Canada and
of course India.
Based in technology township Noida, New Delhi,
the IDS Logic team consist of seasoned IT
professionals who have enormous expertise
in a number of related fields including creative
design, web design and development, search
engine marketing , web security, business
analysis and project management. We are able
to produce predictable quality and measurable
results through our defined processes.
Our unique approach to define the outsourcing relationship
is something that eventually results into a successful
long term strategic outsourcing partnership. Our
approach is based on the following key strategies.
Well-defined criteria and Quantifiable objectives:
In any relationship, the key component for success
of the relationship is best laid during negotiations,
which eventually leads up to the signing of the Service
We establish your objectives as a quantifiable criteria
right at the start of the contract in order that
you can compare our performance with those pre-established
Defining operational and communication
For a smooth & effective handling of
outsourcing relationships we develop a team
of people in both companies for drawing out
the best strategies on any plans or business
We define comprehensive action plan and communication
processes for smoother operational management
which will give you best possible outsourcing
Key management personnel:
Research on outsourcing success has indicated
that peer friendships and working methods
with one's counterpart in the other company
is an important factor in long term relationships
between the key management personnel of both
teams and that such relationship often tends
to last a long time.
Also, maintaining one point of contact will
avoid confusions as companies can keep one
account manager per project or per client.
Monitoring & Measurement tools:
Monitoring and Measurement is the key to
a successful outsourcing initiative. We define
strategies, put implementation plans and deploy
measurement and monitoring tools to analyse
the success of outsourcing relationship.
We help you identify area of potential improvement,
take certain proactive measures and derive
an action plan for the future.
"I have realised significant savings of over 40% investment in my product
by getting it developed with IDS Logic in India. The difference in the time
zone became an added advantage for me as I got full time to review the work
and reports produced."
Stephen Frieze , President Villa World LLC
Even IT executives who have successfully outsourced
parts of their companies' services abroad can tell
you the road to profitable relations with offshore
partners can be painfully bumpy. Just ask Group 1
Software Inc. Vice President of Postal Affairs Tim
King, who was forced to pull the plug on two of the
four offshore application development pilot projects
he initiated in the past 12 months.
"Either, in the design phase, they just didn't
get it, or the code they delivered was just not up
to our standards," King says.
Fortunately for Group 1, a Lanham, Maryland, data
quality and direct marketing software maker, King
quickly reassessed Group 1's offshore outsourcing
strategy and -- complying with the company's rigorous
project approval and management process for offshore
contracts -- limited the financial exposure of
the aborted relations to under approximately $100,000
Despite these setbacks, King has achieved success
with offshore ventures; but he is by no means alone
in experiencing failed outsourcing projects. In
fact, his case is typical for IT executives pursuing
outsourcing relationships, experts say.
"Over half the people we talked to for our own research said that offshore
projects failed to achieve full potential for cost savings," says David
Foote, president of IT advisory and research company Foote Partners LLC, an
IT advisory and research firm in New Canaan, Connecticut.
As with marriage, making an outsourcing project
successful requires considerably more effort
than simply saying, "I do."
Foote and other IT executives believe offshore
project success requires self-examination on
the part of the client company to clarify goals
and expectations, rigorous project-management
discipline, and an understanding of how best
to manage communications with everyone involved.
The first step in making an outsourcing relationship
work is to analyze your company's outsourcing
expectations, says Tony Greenberg, CEO of
Ramp Rate^Rate LLC, an IT outsourcing advisor.
"We have a whole series of questions," Greenberg says. "What
do you hope to gain from outsourcing -- cost reduction, business transformation?
What criteria do you use to identify vendors? Do you truly understand your
There are legal and regulatory questions to
consider in offshore outsourcing as well, Greenberg
adds, citing the financial reporting requirements
of the Sarbanes-Oxley Act and the medical and
insurance reporting requirements for HIPPA
(Health Insurance Portability and Accountability
Oftentimes, the best course of action is to stay
"Companies also must realize that ultimately the vast majority of outsourcing
is done cost efficiently in the U.S. and that offshore outsourcing is not for
everyone," Greenberg says. -Abennett, itworld.co