Help Desk Outsourcing

 

The key aspect about our costs is to remember that with Staff India you employ highly educated professionals / office workers but only pay very low Indian salaries.

The average UK salary alone was £2080 per month in 2009. Staff India provides employers with educated professionals for a typical cost from £299 per month. That is a staggering 86% saving for the same calibre employee!

 

Help Desk outsourcing has become more important as business, government, and military organizations right size, streamline, and update using new process models.

 

Typical Help Desk Problems

Many help desks are straining under the burden of:

  • Supplying enhanced computer support on shrinking budgets.
  • Supporting increasingly complex customer support requirements.
  • Maintaining the expanding distributed computing model.
  • Supporting core business initiatives while supporting customers.
  • Keeping ahead of the competition.
  • Staffing, administering, and maintaining a help desk or call center

 

Staff India Help Desk Staff

Uses phone, e-mail, the Internet to interact with customers and deliver a positive experience that builds long-term customer relationships.

  • Help Desk Consulting
  • Customer satisfaction programs
  • Pre and post sales support
  • Assistance with custom/vertical and office productivity/utility applications
  • Support for computer hardware, networking, Internet, wireless, dial-up, and DSL
  • Equipment repair
  • Customized web site support